What is Direct Debit?

Direct Debit is an instruction from you to your bank or building society. It authorises the organisation you want to pay to collect varying amounts from your account — but only if you’ve been given advance notice of the amounts and dates.

Easy and quick
It’s a quick, one-time payment setup that only requires your bank account number and sort code — no credit card required. 

Convenient
Payments are automatically collected on the agreed due date, so you can be assured that you’re always up to date and paying on time. 

No surprises — you’re in control
You’ll always be notified by email before each payment or subscription is collected and can cancel at any time. 

Safe and secure
Direct Debit is safe as you are always protected by the Direct Debit Guarantee. If a payment is taken in error, you can always claim it back. 

Not just for recurring payments
Direct Debit can be used to collect payments even if dates and amounts vary — but you’ll always be notified if dates or amounts change.

Support small and local businesses
With Direct Debit, businesses spend less time managing and chasing payments. Businesses also avoid the high transaction fees of card payments.

Who is GoCardless?

GoCardless is a global payment processor that helps businesses accept payments from their customers. With over 80,000 businesses and 20 million payers using GoCardless, it is the leading provider of bank payments, such as Direct Debit.

What is the billing process?
Our Gold, Silver & Bronze memberships are billed weekly to streamline transactions and minimise hassle. However, for the Customised membership, we can alter this to whichever frequency suits you (eg weekly, fortnightly, monthly). The first charge will be the day you sign up and will then revert to the 1st of each month. If you have any questions or concerns, feel free to contact us anytime by email (hello@myescapeskinspa.com.au) or calling/text 0467 046 322.

How to sign up?
Click the "Join Now" button. Alternatively, you can give us a call on 0467 046 322 or email us at hello@myescapeskinspa.com.au and we'll be happy to assist you with the sign-up process! You can receive your first treatment 4 weeks after joining.

Can I cancel anytime?
No lock-ins, you can cancel through Go CardLess anytime! However, if you prefer us to cancel your payments, we do require 4 weeks written notice to do so. Please email hello@myescapeskinspa.com.au to notify us.

Perks Explained

Included in every membership are added benefits - what we call ‘Perks’. Benefits include:

• A percentage off skincare & retail products

• Invitations to VIP events & presales

• Birthday vouchers - Must be a member for a minimum of 6 months before being eligible.